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Thank you for considering Masonic Care Queensland for your residential care needs. There are a few steps, outlined below, that you will need to complete in order to submit an application. Once these are complete and all information is submitted to Masonic Care Queensland, our staff will assess your application, and will contact you should a suitable place become available.

Step 1 - Organise an ACAT Assessment

An ACAT Assessment is required when applying to enter an aged care facility.  This gives you and the aged care facility an indication of the type of care you or your loved one is eligible to receive.  An ACAT Assessment can be organised by either your Doctor, the Hospital Social Worker, or you can organise it directly through the Aged Care Assessment Team. The contact details of your nearest Aged Care Assessment Team can be found on the Aged Care Australia website.  For more information on ACAT Assessments, visit our Frequently Asked Questions.  

Step 2 - Organise an Assets Assessment

An Assets Assessment is an assessment conducted by Centrelink or DVA to find out if you or your loved one are eligible for government assistance with accommodation costs for permanent residential aged care.  An Assets Assessment will also help you to work out the amount you will be asked to pay as an accommodation bond or accommodation charge.  An Assets Assessment is not required for respite care. 

Prospective residents may choose to negotiate the payment of an accommodation bond or charge with us directly, rather than having an assets assessment undertaken. However, if this is the case, you may be required to pay the maximum amount of accommodation charge if you are entering high care.

Click here for more information on accommodation costs for permanent residential aged care 

Click here for more information on how to request an asset assessment.

Step 3 - Collect your medical information and advise of your care needs

Ask you Doctor or the hospital to provide you with a Medical Summary including your current medications, so you can submit this with your application.  In order to assist us in correctly determining your care needs and whether we have a suitable place available, please also fill in the Current Care Needs Form and return this with your application.

Step 4 - Fill in the Application Form

You will then need to fill in a Masonic Care Queensland Application Form.  The Department of Health and Ageing Application Form will also be accepted in cases where someone is applying to various aged care providers.  However, extra information may be required which could delay the application process.

You should also be aware of legal issues for residents in residential aged care facilities including information on a Power of Attorney.  More information can be found on the Aged Care Australia website.

Step 5 - Submit you application

In order for us to assess your care needs and whether a suitable place is available in our residential care facilities, please submit all the above information to our Admissions Department:

Northern Region - Email clientservices.nr@mcq.org.au or post to: Client Services - 1 Emerald Street, Kirwan Qld 4817

Central and Southern Region - Email sdgreception.cs@mcq.org.au or post to: Admissions - 60 Wakefield Street, Sandgate Qld 4017