FAQ

What do I do if I, or a loved one, require care?

In order to apply for care in an aged care facility, you are required to undergo an assessment by the Aged Care Assessment Team (ACAT). More details on obtaining an ACAT assessment are outlined below. Depending on your level of assets, you may also be required to complete an Assets Assessment Form. You will also be required to have your medical practitioner or hospital complete a Medical Summary. This information will need to be sent to us with your Application for Aged Care. A step by step guide on how to apply for residential care at Masonic Care Queensland is located on our Apply Now page of this website, or by contacting your nearest Masonic Care Queensland office. Places in our residential aged care facilities are subject to availability, assessment by the ACAT Team and are dependent on your care needs.  Bed vacancies are listed on our website or you can contact your nearest Masonic Care Queensland office for information on bed vacancies and waiting lists. 

The Department of Health and Ageing "5 Steps to Entry into Residential Age Care" booklet also provides useful information on entering residential aged care. 

What is an ACAT assessment?

An ACAT assessment is a free assessment that is conducted by the Australian Government’s Aged Care Assessment Team (ACAT) and is required if you want to reside in a residential aged care facility. The assessment will give you, and aged care providers an indication of the type of care you, or your loved one, is eligible for. You can either ask your Doctor or the Hospital Social Worker to refer you for an ACAT assessment or you, your carer or a family member can contact the ACAT Team directly. The contact details of your nearest Aged Care Assessment Team can be found on the Aged Care Australia website.

How much does residential care cost?

The amount you are required to pay for residential aged care will depend on your income and assets. Daily fees consist of a basic daily fee for all residents, plus an additional income tested amount for residents who have income over a certain amount. These amounts are set by the Department of Health and Ageing. If you enter low level (or hostel) care, you may be asked to pay an accommodation bond. If you enter high level (or nursing home) care, you may be asked to pay an accommodation charge, instead of an accommodation bond. More information on the current fees and charges can be accessed on the Department of Health and Ageing website.